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Delivery Information

Delivery Information

- Most shipments are via USPS and are in accordance with Pay Pal terms

How to Respond to a Dispute 

 

One of the benefits of using PayPal is that you can take advantage of our dispute resolution tools to resolve problem transactions.

We understand that it’s never pleasant to have a problem with a transaction. If you do, though, the Resolution Center will help you track, manage, and resolve it as quickly as possible.

Respond to a Dispute in the Resolution Center: A buyer who is not satisfied with a PayPal transaction may file a claim in the Resolution Center. Learn how to respond to a buyer's claim with a step-by-step tutorial.

 
Buyer contacts seller about problem transaction Seller and buyer negotiate resolution Issue is resolved or escalated to a PayPal claim
 

Overview

  1. Notification of dispute
  2. Buyer and seller negotiate to resolve issue
  3. Dispute is resolved or escalated to PayPal claim
  4. PayPal investigates and resolves claim
  5.